Once Privacy Policy

Last Modified: June 2, 2023

We at Try Once, Inc. (“Once”) are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Once when you interact with us on our website (the “Site”) or through other channels (for example, by communicating with us), and when you use our products and services (collectively, the “Services”). This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. It also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data. For the purposes of this Privacy Policy, “Personal Data” shall mean any information relating to an identified or identifiable individual where such information is protected similarly as personal data or personally identifiable information under applicable legislation relating to data protection and privacy (“Data Protection Laws”).

Data Protection Laws sometimes differentiate between “controllers” and “processors” of Personal Data. Once is the controller of Personal Data as described in this Privacy Policy unless otherwise noted. This Privacy Policy does not generally apply to Once’s processing activities in its capacity as a processor or service provider.

We update this Privacy Policy from time to time and we encourage you to review this Privacy Policy periodically. We will post any Privacy Policy changes on this page. If you do not agree with this Privacy Policy, you should not use our website or Services. 

If you have any questions about this Privacy Policy or our treatment of your Personal Data, please email privacy@tryonce.com or write to us by mail at Try Once, Inc., 440 N. Barranca Ave, #5154 Covina, CA 91723.

1. What Information We Collect About You

a. Information You Provide to Once. When you interact with us via our website or use our Services, we may collect Personal Data and other information from you, as further described below.

b. Information We Collect and Process When You Use our Services

2. How We Use Your Information

a. To Provide the Product and Services

b. Legal Basis for Processing Personal Data (EEA and UK visitors only)

3. How We Share Information We Collect

a. Third Parties and Services Providers

b. Partners

c. Corporate Events

d. Compelled Disclosure

4. How We Transfer Data We Collect Internationally

a. International Transfers to Third Parties

5. How We Store and Secure Your Information

a. Data Storage and Security

b. Retention of Personal Data

We retain Personal Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements). When we have no ongoing legitimate business need to process your Personal Data, we securely delete the information or anonymize it or, if this is not possible, securely store your Personal Data and isolate it from any further processing until deletion is possible.

6. Cookies and Similar Technologies

a. Cookies. Technologies such as cookies are used by Once and our marketing partners, affiliates, or analytics or service providers.

b. What are cookies? A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.  

Cookies provide a convenience feature to save you time, or tell the Web server that you have returned to a specific page. 

Cookies set by the website owner (in this case, Once) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies".  Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

c. Why do we use cookies? We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our website.  For example, Once keeps track of the pages you visit within Once, in order to determine what portion of the website or Service is the most popular or most used. This data is used to analyze trends, administer the website, monitor how visitors navigate around the website, and to gather demographic information about our user base as a whole.

d. What types of cookies do we use and how do we use them? The specific types of first and third party cookies served through our website include:

Essential website cookies: These cookies are strictly necessary to provide you with services available through our website. 

Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. 

Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our website are being used or to help us customize our website for you.

Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our website through third party social networking and other websites. 

e. How can I control cookies? You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/. You may opt out by clicking here: http://optout.aboutads.info/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

Essential website cookies: Because these cookies are strictly necessary to deliver the websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.

7. How to Access & Control Your Personal Data

a. Reviewing, Correcting and Removing Your Personal Data. You have the following data protection rights: 

To exercise any of these rights, please contact us. We will respond to your request to change, correct, or delete your data within a reasonable timeframe and notify you of the action we have taken.

b. To Unsubscribe from Our Communications. You may unsubscribe from our marketing communications by contacting us. Customers cannot opt out of receiving transactional emails related to Services.

8. California Privacy Rights

a. Applicability. This section applies only to California consumers. For purposes of this section “Personal Information” has the meaning given in the California Consumer Privacy Act (“CCPA”). It describes how we collect, use, and share California consumers' Personal Information in our role as a business, and the rights applicable to such residents. The California Consumer Privacy Act (“CCPA”) requires businesses to disclose whether they sell Personal Information. Once is a business, and does not sell Personal Information. We may share Personal Information with third parties if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Information. 

If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access.

b. How We Collect, Use, and Share your Personal Information. We have collected the following statutory categories of Personal Information in the past twelve (12) months:

The business and commercial purposes for which we collect this information are described in Section 2 of this Privacy Policy. The categories of third parties to whom we “disclose” this information for a business purpose are described in Section 3 of this Privacy Policy.

c. Your California Rights

The right of access means that you have the right to request that we disclose what Personal Information we have collected, used and disclosed about you in the past 12 months. 

The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions. 

The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights. 

Once does not sell Personal Information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018).

d. How to Exercise Your California Rights

9. Data Protection Officer

a. If you have any questions about this Privacy Policy or our privacy practices, or if you have a disability and need to access this notice in a different format, please contact us at privacy@tryonce.com or by mail at: Try Once, Inc., 440 N. Barranca Ave #5154, Covina, CA 91723.

10. Other Important Privacy Information

a. We Never Sell Personal Data. We will never sell your Personal Data to any third party. 

b. Information About Children. We do not knowingly or intentionally collect Personal Data about children under 16. If you believe that we have collected Personal Data about a child under 16, please contact us here, so that we may delete the information